Supporting our riders is a core pillar for Ride1Up. Too many brands in the industry leave their customers high and dry once they receive their ebikes. At Ride1Up, once you receive your ebike, it is only the start of our commitment.
Our US support team is available to assist customers with any issues or questions they may have. We owe much of our success to the recommendations from our loyal customers to their friends and family which are based on our products and customer support.